When it comes to freight, a single mistake can cause costly delays, damage, or unhappy customers. Many businesses, especially small and growing ones, overlook simple details when organising deliveries. Here are the most common mistakes and how you can avoid them.
1. Inaccurate Weight and Size Details
One of the biggest issues freight companies face is wrong cargo measurements. Providing inaccurate weight or size often leads to extra charges, rescheduling, or the wrong vehicle being sent. Always double-check your freight details before booking.
2. Poor Packaging
Damaged goods are often the result of poor packaging. Businesses sometimes cut corners on wrapping, cushioning, or securing items. Investing in proper packaging saves money in the long run and ensures your customers receive products in perfect condition.
3. Last-Minute Bookings
Freight deliveries need planning. Leaving bookings until the last moment puts pressure on both the business and the delivery partner. It increases the risk of delays, missed slots, or higher costs. Booking in advance guarantees smoother operations.
4. Ignoring Delivery Instructions
Some businesses fail to provide clear delivery details like unloading zones, contact persons, or special requirements (e.g., lift access or crane needs). This slows down the process and frustrates both drivers and clients. Always share accurate instructions upfront.
5. Choosing Price Over Reliability
Cheaper isn’t always better. Many businesses prioritise cost over service quality, but this often results in damaged goods, poor communication, and missed deadlines. A reliable freight partner may cost slightly more but protects your reputation and keeps customers happy.
Final Thoughts
Organising freight doesn’t have to be stressful. By avoiding these common mistakes—wrong measurements, poor packaging, last-minute bookings, unclear instructions, and unreliable carriers—you can save time, money, and stress. At Bali Solutions, we focus on safe handling, timely deliveries, and transparent communication to ensure your freight reaches its destination without hassle.
